Our Mission

  • Leverage Blog is brought you by the web design and marketing agency Wheel Media. The dual mission of Leverage and Wheelis simple: Help companies and organizations exploit the web to fuel their growth.

    We'll present and explain the latest online marketing and web design strategies in a clear, get-to-the-point style, and we'll close the loop: Wheel Media can help you implement nearly every idea you find here.

    Grow with us.

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Blogs to Exploit

Email marketing results (big $$$)

Email_large This news just in:  The HTML emails we're sending for www.exhibitservices1.com are working.  I could give you conversion data about the open-rate and click-through rates, but instead I thought I'd simply say that after the campaign their email box started filling-up and the phone started ringing.  They have orders that are 8-times greater than the cost of the campaign.  Now THAT's some serious ROI.

There's no secret here, just the basic elements of successful email marketing:

  • A good list of names
  • A great subject line
  • A clear, simple, cleanly designed HTML email
  • Links that work
  • A great website that will inspire web visitors to make contact

Oh, and don't forget to send it from a third-party server and comply with the SPAM laws.

Next step:  Hit Google and find yourself an email list that targets your customer.  Before you buy, make sure you tell them no Spam trap' addresses and no 'global unsubscribes.'  They can't guarantee every email address, but if they know you're a smart shopper they won't sell you a spam list.

Happy hunting!

A good read: The New Rules of PR

This Friday I offer you some smart ideas about Public Relations in today's online world.  A few highlights:

  • Optimizing news releases for search.
  • Utilizing online distribution services to reach thousands of web sites and blogs.
  • Leveraging advanced social media features including TrackBacks/PingBacks and Technorati tagging to extend the reach of your news.
  • Developing content that attracts your key audiences and drives traffic to your site.

Thanks to PRWeb and David for the open distribution.

Download New-Rules-of-PR.pdf

Keys to great websites (from the New York Times)

THE idea that if you build it, they will come, might have worked for Kevin Costner in the movie “Field of Dreams,” but it certainly does not hold true for Web sites.

Brilliant! Now my clients and readers won't just have to take my word for it.  Recently the NY Times had an article discussing great web design and it's full of smart ideas-- best-practices that every small business website should follow to be an effective marketing tool.  A few tidbits:

  • Build a bad-looking small-business site filled with poorly written text, and your potential customers will go away.
  • Web pages must visually hit a visitor right between the eyes. If a site does not answer a user’s questions about a business, then you have scored one for the competition.
  • Users spend 30 seconds reviewing a home page...a business must encapsulate what they do in very few words.

Does my web design agency Wheel Media make the grade?  Do we design with these principles in mind?  I say yes, but pop-over and take a peek for yourself!
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Read the full article here.  (Free online subscription required.)

(even) More proof that your clients visit websites.

Do we need more evidence that websites influence buying decisions?  That your customer is using the web more every day, trusting it more deeply, and pulling-out their credit card?

Well, we got some.

Blackapple I read today that a recent art school graduate used a blog, a social networking website, and an online gallery online gallery to sell her art.  $20,000 worth so far.  She's using a website, blog and good-old-fashioned networking to grow her business.

She's succeeding (in large part) due to a striking design and compelling content.  Her website is attractive, professional and useful to her audience, and her blog sports a clean design and a message well-suited to her customer.  Well done Emily.

Thanks to Seth for the discovery.

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ADMIN:

 SACRAMENTO WEB DESIGN

WEB DESIGN QUOTE

SAN FRANCISCO WEB DESIGN

Web 2.0: I believe in its future

I've got a theory on the Web 2.0 technology boom, and I brought a visual aid.  Refer to the chart at left, and let's begin.

OK, right now the number of "Web 2.0" companies is growing like crazy. (See the top line, the thin one.)  What's a Web 2.0 company?  To keep it simple, let's say Web 2.0 products and services involve social-networks and user involvement on the web. MySpace is one, where the users are creating the online content-- personal web pages-- and connecting with one another.

Flickr is another.  Users, like me, upload photos to share, and we label them for others on the site to find and enjoy.  (Go here for an expanded definition of Web 2.0.)

These companies and their online "products" are (mostly) amazing, creative and very, very useful.

On my chart thick line is the number of people who understand these new tools and are using them.  I'm not talking about being hip and in the know; and I'm not making a value-judgment.  I'm talking about people who have chosen to invest the time to learn about and use tools like Flickr, RSS or del.icio.us.

After all, it takes time to integrate this stuff into your life, right?  What if you enjoy Triathlons more than technology, like my brother Eric?  He's not listening to podcasts, he's running his business...and training for the next race.  He's no slouch when it comes to technology, but we all make choices about how to spend our time.  Choosing the web over a Triathlon-- one isn't 'better' than the other.

My point is there are tens-of-millions of Americans like my brother, slowly integrating the new technology into their lives.  It will take time.

OK, back to the graph.  The two lines intersect, and that's good because with adoption we get profitability, which leads to more innovation and more creative, useful products.  BUT before they intersect I see this...gulp...downturn.  (The cross-hatched area.)  I'm a startup veteran, and I helped burn-through venture capital and watched the business turn-out the lights; I've been there, it's heartbreaking.  But here's my point about this downturn (and I hesitate to call it that:) It's going to be different this time.

That cross-hatched area on the very scientific graph up there?  Not fallout or crash.  Not YIKES but more...YOWZA! Why?  The people.  The people starting these companies are collaborative, open-source thinkers and this will help the consolidation (which will happen) to occur more gradually and with less fallout.  These innovators are more patient, less enamored with wealth, more often self-funded and stable, and the VC's funding them are more prudent too.  They will merge with one another and will survive.

I'm optimistic. I'm excited. I say YOWZA.

What do you say?

Where are news and advertising and, well, *media* headed?

A brilliant article in The Economist discusses the future of media, and they do it in a way that busy entrepreneurs will appreciate:  Clear, objective and brief.

The era of mass media is giving way to one of personal and participatory media [...] that will profoundly change both the media industry and society as a whole.

What's the bottom-line for your business?

  1. All media is moving online.
  2. The Internet (and later, all media) is becoming a place where the user is creating the content-- be it your business, your customer or your kids.
  3. By opening your business up to your customers in this way they won't want to buy from anyone else.  You'll be more than a product, but a destination.  More than a service, but an activity.

Old way:  We have magazines, TV, newspapers and radio that send information to us.  We read.  We watch.

New way:  Blogs. Comments. Photo sharing online.  Social networking websites (i.e. MySpace) where the user creates their experience.

Full article-- highly recommended-- here, and thanks to Erik @ Business 2.0 Blog for the find.

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Return to Leverage Blog homepage:  small business blog  >>

Catch your staff in the act

Set_apart

In graduate school I learned the technique "catch them doing good," and it's one of the best best-practices.  Give it a shot.  Maybe even right now.

Think of something your partner or employee did well over the last week and give them a pat on the back.  Don't combine it with a request, just say "great job" and continue strolling down the hall.

Positive feedback in a neutral context has a huge motivating effect.

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Return to Leverage Blog homepage:  business strategy blog  >>

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